Question 1

How much does a new air conditioner installation cost?

Accepted Answer

The cost of a new air conditioner installation in Metro Vancouver typically ranges from $3,000 to $7,000, depending on the size of your home, the type of system, and specific installation requirements. We provide free, detailed quotes after assessing your specific needs.

Question 2

How quickly can you respond to an AC emergency?

Accepted Answer

We offer same-day emergency service throughout Metro Vancouver. In most cases, we can dispatch a technician within 1-3 hours of your call, depending on your location and current service volume.

Question 3

Do you service all air conditioner brands?

Accepted Answer

Yes, our technicians are trained to work on all major air conditioner brands including Lennox, Carrier, Goodman, York, Trane, Rheem, Daikin, LG, Mitsubishi, and Napoleon, among others.

Question 4

How often should I service my air conditioner?

Accepted Answer

We recommend annual maintenance for your air conditioning system, ideally in spring before the cooling season begins. Regular maintenance extends the life of your system, improves efficiency, and helps prevent unexpected breakdowns.

Question 5

What size air conditioner do I need for my home?

Accepted Answer

The correct size depends on several factors including your home's square footage, insulation, window placement, ceiling height, and local climate. Our technicians perform a detailed load calculation to determine the appropriate size for your specific needs.

Question 6

How long does an air conditioner installation take?

Accepted Answer

A typical residential air conditioner installation takes about 4-8 hours, depending on the complexity of the installation and whether any additional work is required. Larger or more complex installations may take longer.

Question 7

What is the average lifespan of an air conditioner?

Accepted Answer

With proper maintenance, most modern air conditioners last 15-20 years. However, factors such as usage patterns, maintenance frequency, and local climate can affect the lifespan of your system.

Question 8

Do you offer financing options for new air conditioner installations?

Accepted Answer

Yes, we offer flexible financing options to help make your new air conditioning system more affordable. Please contact us for details about current financing programs and eligibility requirements.

Question 9

What maintenance can I do myself between professional service visits?

Accepted Answer

You can regularly change or clean air filters (every 1-3 months), keep the outdoor unit clear of debris, ensure vents aren't blocked by furniture, and visually inspect for any obvious issues. However, we recommend leaving technical maintenance to certified professionals.

Question 10

Why is my air conditioner not cooling properly?

Accepted Answer

Common causes include dirty filters, low refrigerant levels, thermostat issues, blocked condenser units, or ductwork problems. Our technicians can quickly diagnose and resolve these issues during a service call.

Question 11

Are ductless mini-split systems a good option for my home?

Accepted Answer

Ductless mini-split systems are excellent for homes without existing ductwork, additions, or rooms that need supplemental cooling. They're energy-efficient and provide zoned comfort, but may not be ideal for every situation. We can assess your specific needs and recommend the best solution.

Question 12

What is SEER rating and why does it matter?

Accepted Answer

SEER (Seasonal Energy Efficiency Ratio) measures air conditioning efficiency—higher numbers indicate greater efficiency. In Canada, new systems must have a minimum 13 SEER rating, but we often recommend 16+ SEER systems for better energy savings and environmental benefits.

Question 13

Do you offer warranties on your air conditioning installations?

Accepted Answer

Yes, all our installations come with manufacturer warranties (typically 5-10 years for parts) and our own labor warranty. We also offer extended warranty options for additional peace of mind.

Question 14

How can I improve my air conditioner's efficiency?

Accepted Answer

Regular maintenance, changing filters, using a programmable thermostat, sealing ductwork, improving home insulation, using ceiling fans, and keeping blinds closed during peak sun hours can all improve efficiency.

Question 15

What is the difference between central air and ductless mini-splits?

Accepted Answer

Central air uses ductwork to distribute cooled air throughout your home from a single unit. Ductless mini-splits have an outdoor compressor connected to one or more indoor air-handling units without requiring ductwork. Each system has advantages depending on your home's construction and cooling needs.

Question 16

Can you install a smart thermostat with my existing air conditioner?

Accepted Answer

In most cases, yes. Smart thermostats are compatible with many existing air conditioning systems. Our technicians can assess your current setup and recommend compatible smart thermostat options.

Question 17

What are signs that my air conditioner needs to be replaced?

Accepted Answer

Frequent repairs, rising energy bills, inconsistent cooling, excessive noise, system age over 15 years, use of R-22 refrigerant (which is being phased out), or major component failures are all signs it might be time for a replacement.

Question 18

Do you offer emergency air conditioning repair services?

Accepted Answer

Yes, we offer 24/7 emergency air conditioning repair services throughout Metro Vancouver. Call our emergency line at 778-909-5731 for immediate assistance.

Question 19

How long does an air conditioner repair typically take?

Accepted Answer

Most common repairs can be completed in 1-2 hours once our technician is on site. More complex issues might take longer, but we always aim to restore your comfort as quickly as possible.

Question 20

What payment methods do you accept?

Accepted Answer

We accept cash, debit cards, major credit cards, e-transfers, and certified cheques. For larger installations, we also offer financing options.

Question 21

Do I need to be home during the air conditioner service?

Accepted Answer

We recommend that someone is home during the service to provide access and discuss any specific concerns. However, arrangements can be made if you cannot be present.

Question 22

How do I know if my air conditioner is the right size for my home?

Accepted Answer

Signs of an improperly sized unit include short cycling (turning on and off frequently), high humidity, inconsistent temperatures, or unusually high energy bills. Our technicians can perform a load calculation to determine if your current system is appropriately sized.

Question 23

What is involved in your air conditioner maintenance service?

Accepted Answer

Our comprehensive maintenance includes cleaning coils, checking refrigerant levels, inspecting electrical components, lubricating moving parts, checking thermostat operation, cleaning or replacing filters, and ensuring proper airflow throughout the system.

Question 24

Can you help with rebates or incentives for energy-efficient air conditioners?

Accepted Answer

Yes, we can help you identify and apply for available rebates and incentives for energy-efficient air conditioning systems. These programs change periodically, so we stay up-to-date on current offerings.

Question 25

What is the difference between a heat pump and an air conditioner?

Accepted Answer

While both systems cool your home, a heat pump can also provide heating by reversing its operation. Air conditioners only provide cooling and typically work alongside a separate heating system like a furnace.

Question 26

Do you install air conditioning in new construction homes?

Accepted Answer

Yes, we work with homeowners, contractors, and builders to install air conditioning systems in new construction projects of all sizes throughout Metro Vancouver.

Question 27

How noisy are modern air conditioners?

Accepted Answer

Modern air conditioners are significantly quieter than older models. Most new residential units operate at around 55-75 decibels (similar to normal conversation or dishwasher noise). Premium models can be even quieter.

Question 28

Can you install air conditioning if my home doesn't have ductwork?

Accepted Answer

Absolutely. Ductless mini-split systems are an excellent solution for homes without existing ductwork. These systems are efficient, provide zoned cooling, and require minimal structural modifications to install.

Question 29

What areas of Metro Vancouver do you service?

Accepted Answer

We service all areas of Metro Vancouver including Vancouver, Burnaby, Surrey, Coquitlam, Richmond, North Vancouver, New Westminster, Port Coquitlam, Delta, Maple Ridge, Langley, and surrounding communities.

Question 30

How can I schedule an air conditioning service?

Accepted Answer

You can schedule a service by calling us at 778-909-5731 or emailing info@air-conditioning.ca. We'll arrange a convenient appointment time and send one of our certified technicians to your location.

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